Terms & Condition

Effective Date: 6/20/25

Welcome to Platinum Connection, LLC. By accessing or using our website platinum-connection.com, purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of cannabis and related products. Please read them carefully before proceeding. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility to Purchase

To purchase products from Platinum Connection, LLC, you must:

• Be at least 21 years old (or 18+ with a valid medical marijuana card, where applicable);
  
  
• Have valid, government-issued identification proving your age
  
  
• Not be purchasing on behalf of anyone who does not meet these eligibility requirements.
  
  

We reserve the right to refuse service, cancel orders, or deny access to our platform to any individual who does not meet these criteria or violates applicable laws.

3. Payments and Pricing

All prices listed on our website are in US dollars and are subject to change without notice. We strive to ensure accuracy but do not guarantee that pricing, descriptions, or availability are error-free.

We accept the following payment methods: Aero pay, credit/debit card, cash.  All transactions are subject to authorization and verification before processing.

Applicable taxes and fees (including cannabis excise taxes) will be added at checkout.

4. Product Information and Availability

We strive to provide accurate descriptions and information about all products listed on our website. However:

• We do not guarantee that product descriptions are complete, reliable, or up-to-date;
  
  
• Availability is subject to change and may vary by location or regulatory requirements;
  
  
• Product images are for illustration purposes only and may differ from actual items.
  
  

We reserve the right to discontinue products or update their availability without notice.

5. Returns and Exchanges

Due to the nature of cannabis products and local health regulations, all sales are final.

Returns or exchanges may be accepted only in the following circumstances:

• You received the wrong product;
  
  
• The product was defective or damaged upon delivery.
  
  

To request a return or exchange, please contact us at info@platinum-connection.com within 7 days of your purchase, or visit the store.  Refunds, if granted, will be issued in the original form of payment.

6. Privacy Policy

• We are committed to protecting your privacy. Our Privacy Policy [link to full privacy policy] outlines how we collect, use, and protect your personal information, including but not limited to:
• Personal identification data;
  
• Purchase history;
  
  
• Communications and preferences.
  
  

We do not sell or share your personal information with third parties without your consent, except as required by law.

7. Compliance with Law

By using our services, you agree to comply with all local, state/provincial, and federal laws regarding cannabis use and purchase. It is your responsibility to know and understand the laws applicable in your jurisdiction.

We reserve the right to cooperate with law enforcement and regulatory agencies and to report any unlawful activity.

8. Limitation of Liability

To the fullest extent permitted by law,  Platinum Connection, LLC, shall not be liable for:

• Any indirect, incidental, special, or consequential damages;
  
  
• Any injury or damage resulting from the use or misuse of our products;
  
  
• Any delay or failure in performance due to circumstances beyond our control.
  
  

All products are sold "as is" and "as available" without warranties of any kind, express or implied.

9. Changes to Terms and Conditions

We may update or revise these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to our website. Your continued use of our website or services after such updates constitutes acceptance of the revised Terms.

We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Platinum Connection, LLC 

685 Noble Ave 

Farmersville, CA 93223 

(559)-671-0163